What does "process reengineering" mainly involve?

Process reengineering mainly involves redesigning business processes from the ground up. This concept focuses on analyzing and fundamentally rethinking the way work is done to achieve significant improvements in critical aspects such as cost, quality, service, and speed.

By reengineering a process, organizations aim to break free from outdated practices and create new workflows that are more efficient and effective. This often entails a complete overhaul of existing processes, technology integration, and a shift in organizational culture to support the new methods. It is a strategic approach rather than just making minor or incremental changes.

The alternative options, while related to operational efficiency, do not capture the essence of process reengineering. Incremental improvements, for instance, involve making small adjustments rather than creating an entirely new process framework. Eliminating previous workflows may simplify operations but does not necessarily lead to a well-structured process redesign. Assigning teams to different tasks is more about resource allocation and does not address the fundamental redesigning of business processes themselves.